TELECOMS

Hosted understand how important communications are to your business. We thrive on enhancing customer experience with leading edge technology from the global leaders.

EMPOWER YOUR EMPLOYEES AND ENHANCE YOUR CX

EXPERIENCE

Omni-Channel contact centre functionality will enable your customers to interact with you using different channels and increase overall customer experience.

RESILIENCE

All of our cloud solutions offer full resilience with a highly available up time and industry leading SLA’s.

SCALABILITY

Moving your telecoms to the cloud will enable you to leverage a scalable platform that grows with your business.

TELECOMS

Hosted understand how important communications are to your business. We thrive on enhancing customer experience with leading edge technology from the global leaders.

EMPOWER YOUR EMPLOYEES AND ENHANCE YOUR CX

Moving your telecoms to the cloud will enable you to leverage a scalable platform that grows with your business.

SCALABILITY

All of our cloud solutions offer full resilience with a highly available up time and industry leading SLA’s.

RESILIENCE

Omni-Channel contact centre functionality will enable your customers to interact with you using different channels and increase overall customer experience.

EXPERIENCE

TELECOMS SERVICES

In today’s fast-paced, hybrid work environment, mobile devices have become the most essential tool for conducting business on the go. They enable teams to stay connected from any location at any time.

BUSINESS MOBILES

IoT encompasses all internet-connected devices, including sensors, mobile devices, email, video, automated systems, instant messaging, and many other communication tools used in businesses for device-to-device interactions. Hosted provide secure, resilient, global sim connectivity with full visibility and real time management.

IOT

Contact Centre as a Service (CCaaS) is cloud based customer experience software. Our experience with CCaaS technology spans over 20 years, and our considered approach means that we assess the market to ensure we are proposing the right technology, with the right channels of communication, to help delight your customers. We partner with the best in breed vendors from across the globe offering CX technology to help your business evolve.

CCaaS

Organizations rely on secure, scalable, and collaborative communication, irrespective of device or location.


At Hosted, we help our customers navigate the many choices available, explore the benefits of change, the main available functionality and ensure a smooth deployment and transition.

UCaaS

Organizations around the world empower their employees to collaborate using Microsoft Teams. At Hosted, we are experts in identifying if integrating your telephony solution into the Microsoft ecosystem would benefit both your employees and your customers. We partner with best in breed vendors which helps us to ensure we are helping to offer a seamless integration. From Direct Routing to Operator Connect, Hosted have you covered.

COLLABORATION

CASE STUDIES

CASE STUDY

Hosted x 23.5 Degrees

HOW WE REDEFINED STARBUCKS’ SECURITY PLATFORM

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